Who this course is for
- HR and people-experience professionals
Designing wellbeing programmes and responding to stress and burnout across a workforce.
- Managers and organisational leaders
Supporting teams while addressing the workload and culture factors behind stress.
- Coaches, counsellors and wellbeing practitioners
Applying existing skills to workplace settings and burnout recovery, within a defined role.
- Learning and development specialists
Building manager and team development that includes wellbeing and psychological safety.
What you’ll be able to do
Practical skills the course and its applied activities are built around.
- Identify individual, team and organisational contributors to workplace stress and burnout
- Plan practical prevention and recovery interventions within a defined professional role
- Support managers and teams without treating systemic workload and culture problems as individual failings
- Recognise clinical risk and escalate or refer when specialist care is required
Where you can apply it
- Employee wellbeing programmes
- Manager and team development
- Burnout prevention and return-to-work support
- Organisational policy and job-design conversations
Not sure whether this course fits your qualifications or career goals? Speak with a Programme Advisor before enrolling.
Ready to start the Certified Workplace Well-Being Practitioner course?
See what you’ll be learning
Watch Introduction to Certified Workplace Well-Being practitioner, the free opening lesson of the course.
No sign-up needed. The video does not play until you press play. Part of Certified Workplace Well-Being Practitioner.
What’s included
- 8h of study
Estimated total, including case studies and applied activities.
- 59 video lessons
On-demand teaching across 11 modules.
- 58 case studies
Worked scenarios showing how the methods apply in practice.
- 58 applied activities
Practice tasks that put each topic to work.
- Final assessment
The certification exam is included, with no separate exam fee.
- Lifetime access
Course material stays available to you after you finish.
- Certificate
A numbered certificate on the public register once you pass.
- Taught in English
Online, self-paced, with progress saved as you go.
Certified Workplace Well-Being Practitioner curriculum
Every module and learning item in the order you study them. Open a module to see its full contents. Lessons unlock when you enrol.
0Course Introduction1 video
- VideoIntroduction to Certified Workplace Well-Being practitioner
1Stress and burnout, defined properly6 videos · 6 case studies · 6 activities
- VideoStress versus pressure versus burnout: they're not the same thing
- Case studyRhea and Aman
- ActivitySorting 3 Workplace Situations
- VideoThe biology of the stress response in plain terms
- Case studyVikram's Phone
- ActivityMapping Your Own Stressor
- VideoAcute versus chronic stress and why chronic is the real problem
- Case studyFinance Team versus Nursing Staff
- ActivityGraphing Your Stress Pattern
- VideoBurnout as an occupational phenomenon: the WHO definition and what it means
- Case studyThe Insurance Claim Rejection
- ActivityApplying the WHO Definition
- VideoThe three dimensions of burnout: exhaustion, cynicism, reduced efficacy
- Case studyPriya's Hidden Cynicism
- ActivitySorting Statements by Dimension
- VideoWhy "resilience training" alone fails, and what the research actually shows
- Case studyThe Logistics Company Workshop
- ActivityRedesigning a Two-Tier Response
2What causes workplace stress (and it's mostly not the individual)7 videos · 7 case studies · 7 activities
- VideoPsychosocial hazards: the six that matter most
- Case studyThe Fintech Wellbeing Survey
- ActivityTagging Survey Comments
- VideoWorkload, demand, and the pace of work
- Case studyDemand Creep in Customer Support
- ActivityCalculating a Demand-to-Capacity Ratio
- VideoControl, autonomy, and powerlessness
- Case studyTwo Engineers, One Deadline
- ActivityPlacing Roles on the Demand-Control Quadrant
- VideoRole clarity, conflict, and ambiguity
- Case studyThe Brand Manager's Two Bosses
- ActivityDiagnosing Four Scenarios
- VideoRelationships, management quality, and incivility
- Case studyThe Team With High Attrition and No Complaints
- ActivityRating a Manager Against a Checklist
- VideoChange, insecurity, and the always-on culture
- Case studyEleven Weeks of Silence
- ActivityRedesigning the Communication Plan
- VideoThe honest point: you can't meditate your way out of a broken system
- Case studyThe Mindfulness App Pitch
- ActivityArguing Both Sides
3How stress and burnout show up6 videos · 6 case studies · 6 activities
- VideoEarly warning signs in individuals
- Case studySanjay's Six Weeks
- ActivitySorting Warning Behaviours by Visibility
- VideoBehavioural, cognitive, emotional, and physical signs
- Case studyOne Client, Four Domains
- ActivitySorting Symptoms Into Domains
- VideoSpotting it in yourself
- Case studyThe Practitioner's Blind Spot
- ActivityApplying the Frameworks to Yourself
- VideoTeam-level signals: turnover, absence, presenteeism, conflict
- Case studyThe Store That Looked Healthy on Paper
- ActivityRanking Teams by Stress Risk
- VideoThe cost: to health, to performance, to the organisation
- Case studyBuilding the Cost Case at the Insurance Firm
- ActivityCalculating the Cost of Turnover
- VideoWhy burnout gets misread as poor performance or attitude
- Case studyThe Analyst's Performance Improvement Plan
- ActivityRewriting Performance Notes
4Assessing stress and burnout5 videos · 5 case studies · 5 activities
- VideoRunning a stress risk assessment
- Case studyThe Plant's Fatigue-Linked Near-Miss
- ActivityCompleting a Risk Assessment Template
- VideoValidated tools: Maslach Burnout Inventory and alternatives
- Case studyThe Unvalidated Burnout Quiz
- ActivityComparing Three Burnout Tools
- VideoSurveys, focus groups, and reading existing data
- Case studyWhat the Focus Groups Uncovered
- ActivityDesigning a Three-Source Assessment Plan
- VideoMapping hotspots across roles, teams, and sites
- Case studyThree Stores, One Regional Manager
- ActivityIdentifying the Hotspot
- VideoTurning assessment into a clear picture leadership will act on
- Case studyThe Forty-Page Report No One Read
- ActivityCompressing a Report Into an Executive Brief
5Individual-level intervention6 videos · 6 case studies · 6 activities
- VideoEvidence-based stress management techniques that actually work
- Case studyLaughter Yoga versus the Evidence-Based Option
- ActivityRanking Ten Techniques by Evidence
- VideoRecovery, rest, and the science of detachment from work
- Case studyThe Consultant Who Was Never Off
- ActivityPersonal Detachment Audit
- VideoSleep, energy, and the basics that get ignored
- Case studyThe Executive's Real Problem Was Sleep
- ActivitySleep Hygiene Self-Audit
- VideoCognitive approaches to stress and unhelpful thinking
- Case studyCatastrophising Feedback
- ActivityIdentifying Distortions in Hot Thoughts
- VideoBuilding genuine resilience without victim-blaming
- Case studyReframing the Resilience Programme
- ActivityRewriting Resilience Marketing Copy
- VideoCoaching an individual through burnout recovery
- Case studyRushing Back to 100%
- ActivityMapping the Six-Stage Recovery Arc
6Team and manager-level intervention6 videos · 6 case studies · 6 activities
- VideoThe manager's outsized effect on team stress
- Case studyTwo Teams, One Difference
- ActivityIdentifying the Manager Behaviours Behind the Gap
- VideoEquipping managers to spot and respond
- Case studyThe Manager Who Said Nothing
- ActivityPractising the Three-Line Opener
- VideoWorkload management and realistic demand
- Case studyThe Silent Backlog
- ActivityBuilding a Capacity Board
- VideoJob design and giving people more control
- Case studyShift Bidding at the Call Centre
- ActivityBrainstorming Ways to Increase Control
- VideoBuilding recovery and boundaries into how a team works
- Case studyThe Slack Norm No One Chose
- ActivityTracing the Origin of an Always-On Norm
- VideoPsychological safety as a buffer against burnout
- Case studySpeaking Up Early versus Staying Silent
- ActivityRating Psychological Safety in Transcripts
7Organisational-level intervention6 videos · 6 case studies · 6 activities
- VideoWhy primary prevention beats fixing people after the fact
- Case studyCounselling Budget versus Staffing Ratios
- ActivityClassifying Ten Interventions
- VideoRedesigning work, not just supporting workers
- Case studyFixing the Escalation Path
- ActivityRedesigning a Broken Process
- VideoPolicy: working hours, leave, right to disconnect
- Case studyThe Right-to-Disconnect Policy That Didn't Work
- ActivityRedesigning the Policy
- VideoCulture change and leadership behaviour
- Case studyThe Wellbeing Poster and the Weekend-Work Praise
- ActivityFinding Alternatives to Praised Behaviour
- VideoEmbedding stress management into how the organisation runs
- Case studyWellbeing Week versus Embedded Review
- ActivityInserting a Psychosocial Risk Item Into a Business Review
- VideoThe hierarchy of controls applied to psychosocial risk
- Case studyBorrowing Safety's Hierarchy of Controls
- ActivityMapping Five Scenarios Across the Hierarchy
8Supporting people in difficulty5 videos · 5 case studies · 5 activities
- VideoHolding a conversation with someone who's struggling
- Case study'Are You Okay?' versus the Specific Opener
- ActivityPractising Generic versus Specific Openers
- VideoSupporting an employee toward and through burnout leave
- Case studyThe Fear of Taking Leave
- ActivityPlaying Out the Leave Conversation
- VideoReturn-to-work and phased reintegration after burnout
- Case studyTwo Returns, Two Outcomes
- ActivityDesigning a Four-Week Phased Return Plan
- VideoKnowing your limits and referring to clinical support
- Case studyWhen Coaching Wasn't Enough
- ActivityDeciding Scope Across Five Presentations
- VideoEAP, occupational health, and counselling pathways
- Case studyLow Uptake Was an Awareness Problem
- ActivityMapping the Full Support Pathway
9The legal and duty-of-care picture5 videos · 5 case studies · 5 activities
- VideoThe employer's duty of care for psychological health (India context)
- Case studyThe Bengaluru Collapse
- ActivityAssessing Reasonableness Across Three Scenarios
- VideoEmerging psychosocial risk regulation and where it's heading
- Case studyReconciling India and EU Standards
- ActivityDirection of Indian Regulation
- VideoStress, burnout, and reasonable accommodation
- Case studyThe Accommodation Request the Manager Distrusted
- ActivityRedrafting an Unstructured Accommodation
- VideoConfidentiality, data, and consent in stress assessment
- Case studyThe Request to Name Names
- ActivityClosing Gaps in a Consent Statement
- VideoBuilding defensible policy and process
- Case studyThe Policy That Was Never Evidenced
- ActivityAuditing a Policy Against a Defensibility Checklist
10Building and proving a stress reduction programme6 videos · 6 case studies · 6 activities
- VideoDesigning an intervention plan from assessment to action
- Case studyThe Assessment That Sat in a Drawer
- ActivityConverting Findings Into a Plan Table
- VideoChoosing the right mix of individual, team, and organisational measures
- Case studySequencing, Not Choosing
- ActivityAllocating a Fixed Budget
- VideoMeasuring impact: what to track and how
- Case studyNo Baseline, No Proof
- ActivityDesigning a Before/After Measurement Plan
- VideoMaking the financial case: the cost of burnout versus the cost of acting
- Case studySame Proposal, Different Framing
- ActivityBuilding a One-Page ROI Case
- VideoReporting to leadership and sustaining momentum
- Case studyFading From Neglect, Not Cancellation
- ActivityDesigning a Quarterly Leadership Report Template
- VideoIterating on evidence, not on the latest wellness fad
- Case studyChasing Trends versus Disciplined Iteration
- ActivityKeep/Adapt/Drop Review
Everything above is included in one enrolment.
Programme Development & Assessment
Therapy Council programmes are developed against defined learning outcomes and assessed against a published pass standard.
Developed and assessed for Therapy Council by
Pragya AlexanderMSc Clinical Psychology | CBT Practitioner
A look inside the course
Examples from the published curriculum of the applied work you complete. Full content unlocks when you enrol.
Case studies
- Rhea and Aman
- The Fintech Wellbeing Survey
- Sanjay's Six Weeks
Applied activities
- Sorting 3 Workplace Situations
- Tagging Survey Comments
- Sorting Warning Behaviours by Visibility
Assessment Requirements
Watching the modules does not issue a credential. It is issued only when the published pass requirement is met in the final examination.
- Assessment type
- Online final examination
- Questions
- 30 per attempt, drawn afresh each attempt
- Time limit
- 60 minutes
- Pass requirement
- 65% or above
- Attempts
- Up to 3, with 24 hours between attempts
- Practical work
- 58 case studies and 58 applied activities in the curriculum, for practice (not graded)
- Certification criteria
- A pass in the final examination. The credential is then issued with a unique number and entered on the Credential Register.
Every Therapy Council certification follows the same Certification Standards.
Certification and Credential Verification
- Awarded when you pass the final assessment, in the name of the credential: Certified Workplace Well-Being Practitioner.
- Each credential carries a unique credential number and a live entry on the Credential Register.
- Credentials remain publicly verifiable. Employers, schools and clients can check the number on the Therapy Council Credential Register, free and without an account.
The credential and its register record stay verifiable permanently. The certificate also shows a Curriculum Current Through date, four years from issue; after it, completing the current reassessment for an updated credential is optional. Certificate terms
Therapy Council certifications are professional-development credentials. They do not confer NCAHP, RCI, or other statutory registration and do not replace qualifications required by regulators or employers. The Therapy Council Credential Register verifies credentials issued by Therapy Council. It is not an NCAHP, RCI, or government professional register.
CERTIFICATE OF ACHIEVEMENT
PRESENTED TO
Specimen
FOR SUCCESSFULLY COMPLETING THE
Certified Workplace Well-Being Practitioner
CERTIFICATION ISSUED BY THERAPY COUNCIL™
This certificate records assessed achievement against the published programme standard: the required learning completed and the final assessment passed.
Every certificate carries a unique number and a live register entry.
Credentials remain publicly verifiable on the Therapy Council Credential Register. Employers, clients, and anyone else can check a credential number, free and without an account.
View a Sample Verified CredentialAccess, refunds and payment
- Instant, lifetime access
Your course opens as soon as payment is confirmed, and the material stays available to you.
- 7-day refund policy
Request within seven days of purchase. Eligibility depends on how much of the course and exam has been used. Full terms
- Pay in instalments
EMI options appear at checkout alongside UPI, cards and net banking.
- Secure payment
UPI, cards and net banking through our payment provider.
- Questions before enrolling?
Speak with a Programme Advisor or read the support policy.
Frequently asked questions
Who is this course for?
It is designed for HR and people-experience professionals, managers and organisational leaders, coaches, counsellors and wellbeing practitioners, and learning and development specialists.
Do I need a psychology degree to enrol?
No clinical degree is required to begin.
Is the course self-paced?
Yes. The course is online and self-paced, with no cohort dates or live sessions. Progress is saved automatically, so you can pause and resume whenever you need to.
How long will the course take?
The published estimate is 8h of total study, including the case studies and applied activities. Because the course is self-paced, how long it takes depends on your own schedule.
How long do I have access?
Course access is lifetime from enrolment. The material you have purchased stays available to you whether or not you later renew your certificate.
What assessment is required?
The certificate is issued only after you pass a final exam of 30 questions with a 60-minute time limit. The pass mark is 65%. The case studies and activities inside the course are there to practise on; the exam is the graded part.
What happens if I do not pass the exam?
You can sit the exam up to 3 times, with at least 24 hours between attempts. Each attempt draws a fresh set of questions, so a retake is a new paper rather than the same one again.
When is the certificate issued?
As soon as you pass the exam. The certificate carries your name, the credential title and a unique certificate number entered on the public register.
Can employers verify the certificate?
Yes. Anyone can enter the certificate number on the public register. The check is free, needs no account, and does not require contacting Therapy Council.
Does my certificate expire?
No. Your Therapy Council credential remains permanently verifiable in the register. The certificate also shows a Curriculum Current Through date, four years from issue, marking the period during which the curriculum version you completed is considered current. After that date your original credential stays on the register. Completing the current reassessment for an updated credential is optional. Full terms are in our Terms and Conditions.
Is this a professional licence?
No. Therapy Council is an independent private organisation, not a regulator, a licensing board, or an accredited academic institution. Its certifications attest to training completed and assessment passed. They are not a clinical licence and do not replace jurisdiction-specific licensing or regulatory requirements. If you are asking whether this counts toward a board renewal, your board is the final authority. Ask them first, and we will send you whatever documentation they need.
What is the refund policy?
Refund requests must be made within seven days of purchase. Eligible requests include duplicate purchases, an access problem we cannot resolve, and a purchase made in error before substantial course content has been accessed. Attempted exams, issued certificates and substantially accessed content are not refundable. The full terms are in the Refund Policy.
Does the course teach how to recover from burnout?
The course teaches practitioners how to support a structured, sustainable recovery from burnout, including workload and workplace factors, phased return-to-work planning, professional boundaries, and referral. It is professional training, not personal medical treatment, and learners should seek qualified care for their own health needs.
Does this qualify me as a post-burnout recovery coach?
The programme develops non-clinical skills that a coach may use when supporting post-burnout recovery within an existing professional scope. The credential awarded is Certified Workplace Well-Being Practitioner; it does not confer a separate post-burnout recovery coach title or qualify someone to diagnose or treat a mental-health condition.
Enrol in the Certified Workplace Well-Being Practitioner course

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Start immediately and learn at your own pace.
- Lifetime course access
Speak with a Programme Advisor
For questions about eligibility, programme suitability, curriculum, assessment or enrolment.
Related reading
- Managing workplace burnout
Burnout under ICD-11, and the interventions with evidence behind them.
- Workplace mental health support: a guide for HR
Referral boundaries and how to measure whether support is working.
- Career opportunities in corporate mental health
Where this work sits inside organisations, and who pays for it.
