Programme Advisory
For questions about eligibility, programme suitability, curriculum, assessment or enrolment.
Send a Programme Advisory enquiryContact Therapy Council
Enquiries are handled by type: Programme Advisory, Learner Support, Credential Verification, Partnerships & Organisations, and General Enquiries. Choose the type that fits so your enquiry is routed correctly.
Emailsupport@therapycouncil.org
Response timeUsually within two business days
For payment or account access issues, include the email connected to your account and any order reference.
Enquiry types
Credential checks and partnership enquiries have their own pages. Everything else comes through the form above.
Learner Support
Account access, course progress, certificates, payments and technical issues for enrolled learners.
Send a Learner Support enquiryCredential Verification
Any credential can be confirmed on the Credential Register without an account. Write to us about a specific register record.
Search the Credential RegisterPartnerships & Organisations
Cohort-based professional education for schools, employers, wellbeing organisations and professional teams.
Partnership enquiriesGeneral Enquiries
Media, certification policy and anything not covered above.
Send a general enquiryHow enquiries are handled
Your enquiry is routed by its type.
It is reviewed against your account, programme or register record where relevant.
You receive a direct reply or the next practical step.